COVID-19 APPOINTMENT POLICIES

The State of Michigan has continued to evolve their recommendations on how veterinary services can be provided. At this time, we are open to provide all levels of care for your pets. Appointments and medication pick-ups will be done through curbside appointments. When you arrive for your appointment, please call 269-673-7488 & inform us of what vehicle you’re in. One of our friendly veterinary assistants will come out to your vehicle & get a complete history from you regarding your pet. At this time the assistant will bring your pet into the building while you can stay in the comfort of your warm car. The assistant will accompany your pet through their exam and any vaccines/treatments they may need to better their care. The doctor will keep you informed throughout the appointment by either calling you or stepping out to speak with you in person keeping a safe distance away. Your pet will then be brought back out to you once the appointment has been completed. Form of payment can be collected at this time or this check out process can easily be done over the phone. Please call to reschedule your appointment if you or a household member has tested positive for COVID-19 in the past 2 weeks or if anyone in the household is experiencing clinical signs. While pets do not seem to contract COVID-19, they can potentially transmit the virus the same way as an object would. There is more likely to be transmission from the leash, harness, your credit cards, etc. than the pet itself, but we know how hard it is to resist that last kiss for the critter before he/she has to go in for their appointment without you. We need to ensure the safety of our staff so that we can continue to remain open and provide care for your pets. We are complying with CDC guidelines. All employees will be wearing masks all day within the building and when they need to approach your vehicle. We will keep you updated as protocols due change. In the meantime, please do no hesitate to call to discuss any questions or concerns you have about your pet.